The Computing community web site provide hints and tips, forums and news for CERN users in products and devices that the IT department does not formally support through the service desk. For each community, there are
- Forums for discussion where you can ask your questions, provide help to others.
- A Frequently Asked Questions list with recommendations on how to configure applications for use at CERN. This is intended as the condensed wisdom from the forums for easy reference in future.
- A blog section for members of the community to express their thoughts
The IT department may contribute to community discussions but it is expected that interested experts amongst the users provide the answers and that IT has no formal commitment to resolve issues.